Exceptional Service and Attention to Detail

Exceptional Service and Attention to Detail

Some companies market themselves as providing the “best value” wanting you to believe that they are offering the “lowest price.” The maxim ‘you get what you pay for’ rings true everywhere especially here in NYC. At Receptive Tours NYC it’s our mission to ensure that your group has a superior / safe experience that is cost efficient and exceeds your expectations at every turn.

Superior Level of Customer Service from Beginning to End

From our first contact, Receptive Tours NYC provides personalized attention and care that one might expect from a luxury travel company and not from a “Receptive” Tour Operator. This operational philosophy is intrinsic to our organizational structure. We do not employ a commissioned sales team. Not only does our in-house NYC Licensed Tour Management Team work with you to create a superior & safe NYC experience, they are also on-site at airports, hotels, restaurants, etc, ensuring complete satisfaction. As an employee-managed company, every team member has a vested interest in working to exceed expectations. Our Testimonials speak for themselves.

Local Expertise / Balancing NYC Experience with Safety

Receptive Tour’s talented Licensed Red-Jacket Field Team lives in and breathes NYC. They have the pulse of the City and insider knowledge as to what’s new and trending and of particular interest to your Group. To keep up to date on the constantly changing security landscape that is NYC, the entire Receptive Tours team participates in periodic safety awareness briefings conducted by our partners at the NYPD.

Cost Efficiency

To maximize cost efficiency, we work to eliminate itinerary redundancy. With so much to see and do, we program activities to minimize the retracing of steps. Accompanied by one of our Licensed Tour Guides, when appropriate, our groups take full advantage of the city’s excellent public transportation system.

Receptive Tour NYC’s unique TEAM (Together Each Accomplishes More) approach to Tour Management in NYC ensures that your group will receive a superior level of on-the-ground service that is second to none.

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